Privacy Policy

This Privacy Policy (“Policy”) outlines the data collection, usage, and protection practices of CLEAR STRATEGIC SOLUTIONS PAYMENT SERVICES PROVIDER L.L.C (referred to as “the Firm” or “We”), specifically applicable to the Clear Pay (a brand owned by the Firm) application/product and associated services. The objective of this Policy is to affirm our commitment to safeguarding the privacy of individuals (“users” or “you”) who interact with our website and share their personal information. “Personal Information” refers to any information collected in accordance with this Policy.

Information Security

The security of your information is paramount to our operations. We employ robust encryption technologies during data transmission and store information on secure servers. Access to these servers is strictly controlled and limited to authorized personnel. We adhere to internationally recognised information security standards, incorporating managerial, technical, operational, and physical security measures.

Collection and Use of Personal Information

We may collect various forms of personal information, including but not limited to your name, postal address, email address, telephone number, banking details, payment information, and location data. Additionally, information about your computer and browsing activities may be collected to enhance the functionality and user experience of our services.

Usage of Collected Information

Personal information is primarily used to:

• Provide and optimise requested services
• Communicate critical updates and information
• Customise and improve our services, content, and advertising
• Promote services and offers from our affiliates
• Ensure the accuracy and verification of information with third parties
• Prevent illegal activities and enforce our policies

Website Usage and Cookies

We may collect data such as IP addresses, domain names, browser types, operating systems, and visit timestamps. This information is used to enhance website functionality and security. Cookies, including session and persistent cookies, are utilized to improve user experience and track usage patterns. Note that cookies from third-party advertisers are not controlled by us.

Security of Personal Information

We implement comprehensive administrative, technical, and physical safeguards to protect personal information against unauthorized access or misuse. Users are responsible for maintaining the confidentiality of their passwords and ensuring secure use of our website.

Disclosure to Third Parties

Personal information may be disclosed under the following conditions:

• As required by law or court orders
• To protect our business and enforce our rights
• To third-party service providers for business operations, subject to confidentiality agreements
• For monitoring compliance with user agreements and protecting against security threats

Your Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Policy. If you do not agree, please discontinue use of our website.

Policy Changes

We reserve the right to modify this Privacy Policy at any time without prior notice. Users are encouraged to review this Policy periodically to stay informed of any changes.

Contact Information

For inquiries or requests regarding your personal information, please contact us at hello@clearpaytech.io. We retain personal information as long as necessary for the purposes outlined in this Policy or as required by law, after which it will be securely deleted.

Payment Sources

You may need to provide payment source information to use our services, which is handled by third-party providers with industry-standard encryption to ensure confidentiality. However, we are not responsible for any misuse of your payment information by these third parties.